Built for Louisiana Rural Health Clinics

The operating system for rural healthcare compliance.

RHC Portal centralizes compliance, credentialing, and clinic operations in one secure platform — so rural providers spend their time on patients, not paperwork.

app.pelican.health/dashboard
Your Clinic
Compliance overview · illustrative demo
Survey ready
94%
Compliance score
3
Open deficiencies
5
Docs expiring ≤45d
12
Tasks due this week
Task completiontrailing 12 mo
12 mo agonow · 97%
Open deficienciesView all →
Insurance document nearing expiration
Practice files
Renew now
Quarterly chart audit awaiting review
Chart audits
Due soon
Equipment quality-control entry due
Equipment
This week
Integrated operations modules
0
Integrated operations modules
Day renewal alert cadence
45/30/15
Day renewal alert cadence
Secure system of record
0
Secure system of record
Policies & proceduresPersonnel filesTraining logsPayer enrollmentsEquipment QCRenewal datesInspection recordsEmergency plansCost reports
Policies & proceduresPersonnel filesTraining logsPayer enrollmentsEquipment QCRenewal datesInspection recordsEmergency plansCost reports
Policies & proceduresPersonnel filesTraining logsPayer enrollmentsEquipment QCRenewal datesInspection recordsEmergency plansCost reports
Policies & proceduresPersonnel filesTraining logsPayer enrollmentsEquipment QCRenewal datesInspection recordsEmergency plansCost reports

The rural reality

Thin margins. Thick binders. No room for error.

When compliance, credentialing, or documentation breaks down, rural clinics face audit risk, delayed reimbursement, staff burnout — and in severe cases, threats to clinic viability itself.

01

Compliance lives in binders

Audit risk

Policies, personnel files, training logs, inspection records, and emergency plans are scattered across paper, spreadsheets, and shared drives — and every one of them is survey-relevant.

02

Credentialing delays cost revenue

Lost revenue

Payer enrollment across Medicaid, MCOs, Medicare, and private plans stalls without disciplined follow-up. Every week an effective date slips is a week of care the clinic can't bill.

03

Owners carry both jobs

Access to care

In rural clinics, the provider treating patients is often the same person keeping the clinic licensed, credentialed, reimbursed, and survey-ready. Administrative breakdowns become access-to-care problems.

The platform

Nine modules. One system of record.

Every part of clinic operations in one place — automated by default, visible at a glance, guided to resolution.

01

Clinic Database

One structured profile per clinic.

02

Document Library

Every document tracked, permissioned, renewed.

03

Compliance Dashboard

Survey readiness, live.

04

Inspection Tools

Structured walk-throughs and chart audits.

05

Credentialing Tracker

Application to effective date, followed up.

06

Equipment Management

QC schedules, lots, and maintenance logs.

07

HR & Training

Licenses, training, and certificates by role.

08

Emergency Preparedness

Plans, drills, LDH-ready records.

09

Cost Report Hub

Medicare and Medicaid prep, organized.

Bounded intelligence

Works the paperwork. Never the patient.

A built-in assistant with hard, auditable limits — designed for a regulated clinical environment. Every action is logged, and human review is required.

It will

Find any policy, form, or manual in seconds
Flag missing documents and approaching deadlines
Draft corrective actions for staff review
Answer plain-English questions about your clinic

It will never

Diagnose or treat patients
Make medical-necessity decisions
Act without human review
See data beyond a user's permissions

Security & governance

Protection that runs four layers deep.

Personnel files, payer contracts, clinic records — guarded from sign-in to backup. Built in, not bolted on.

L1 · Identity

Every user sees exactly what their role permits — nothing more.

Role-based accessSecure authentication
L2 · Data

Encrypted in transit and at rest. Isolated clinic by clinic.

EncryptionClinic isolationDocument permissions
L3 · Accountability

Every access and every change, recorded and reviewable.

Audit logsHIPAA-aware design
L4 · Continuity

Durably stored, recoverable when it matters.

Backup & recovery

Onboarding

From kickoff to survey-ready, without the heavy lift.

Our team configures the platform around your clinic, migrates your documents, and trains your staff — so going live never competes with seeing patients.

0

guided steps to go-live

01

Configure

Clinic profile and database set upRoles and permissions assignedPayers and providers linked
02

Migrate

Policies, templates, and forms loadedPersonnel files structuredRenewal dates captured
03

Train

Staff accounts activatedTraining modules assignedGuided walkthroughs with your team
04

Operate

Dashboards liveAutomations and reminders runningOngoing support from our team

The team

Technology and rural health expertise, under one roof.

Technology

Subterra Technologies

Platform architecture, secure rebuild, AI and automation design, data model, dashboards, deployment tooling, and ongoing product support.

Visit website
Rural health expertise

Collective Healthcare Solutions

Years of hands-on Rural Health Clinic development and support across Louisiana — the workflows, compliance content, and implementation guidance built into the platform.

Visit website
Clinics

Louisiana Rural Health Collective

A network of federally certified, state-licensed RHCs across rural parishes running their daily compliance, credentialing, training, and operations on the platform.

Visit website